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Crossings Community Church
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Privacy Policy
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Last Updated: April 10, 2024
Introduction to Our Privacy Policy
At Crossings, we offer a variety of opportunities to engage with our community and resources online. Whether you are looking for enriching content, wanting to build connections, pursuing personal growth, or seeking ways to give generously, there are countless paths to connect with us. Your interest in our church is deeply valued, and your privacy is respected as you explore our digital space.
This Privacy Protocol delineates how we handle the information collected from our online platforms, encompassing crossings.church, resources.crossings.church, and clinic.crossings.church (together referred to as our "Websites"), as well as the suite of services and utilities associated with these Websites (including, but not restricted to, mobile applications and software procured from our Websites or elsewhere) (jointly termed as the "Services"). Kindly peruse this Privacy Protocol with care. While we've endeavored to maintain clarity in this document, if you have any queries about this Privacy Protocol or the utilization of your data, we encourage you to contact our Web Support Team. Your acceptance of this Privacy Protocol and our Terms of Use is implicit upon accessing or utilizing any of our Websites or Services.
DISPUTE RESOLUTION NOTICE:
Consistent with the principles outlined in 1 Corinthians 6:1-8, any disputes or claims arising from this Privacy Policy, or in connection with your use of the Websites or Services, will be addressed initially through mediation. If mediation fails to yield a resolution, the matter will be subject to final and binding arbitration as detailed in our Terms of Use. Unless you choose to opt-out, you agree to pursue claims against Crossings solely on an individual basis, foregoing participation in any class or representative action or proceeding. Additionally, you may seek relief (including monetary, injunctive, and declaratory relief) only on an individual basis.
Our Privacy Principles
Our Privacy Policy pertains solely to the information gathered through the Websites or Services. It does not extend to data we collected offline or unrelated websites or services. Moreover, this Privacy Policy exclusively regulates information furnished to and transmitted from the Websites or Services directly, and does not govern any other information or communications that may mention this Website, the Services, or Crossings.
Should you choose to engage with our Websites or Services by clicking "like" or leaving a comment using social media plugins such as Facebook, Instagram, Twitter, Pinterest, or others, please be aware that your interactions may be shared on these platforms and visible to other users. We recommend reviewing the privacy policies of each social media site for further details regarding the handling of your information.
Details Regarding Information Collection and Acquisition
At Crossings, we gather various forms of data from individuals utilizing our Websites and Services. This encompasses details that could potentially identify you personally, like your name, physical address, email address, contact number, credit card particulars, or any other data categorized as personal or personally identifiable information under relevant laws, or that could be utilized to distinguish you (collectively referred to as "Personal Information"). Additionally, we may automatically amass data while you browse our Websites and engage with our Services, encompassing usage patterns, IP addresses, and information garnered through the utilization of "cookies."
Information You Provide to Us
When engaging with our Websites and Services, there may be instances where we request Personal Information, such as when registering for an account or participating in various activities. Any correspondence via email, participation in chat groups or blogs, or completion of online forms or surveys may result in the collection of Personal Information. Furthermore, content shared in public areas of our platforms, termed "User Contributions," carries inherent risks as we cannot guarantee protection against unauthorized viewing by third parties. While we strive to uphold stringent security measures, no system is entirely foolproof. Rest assured, we solely collect User Contributions and Personal Information provided voluntarily by you. By submitting such data on our Websites and Services, you explicitly consent to its collection, use, and disclosure as this Privacy Policy outlines.
Credit Card Information
Unless explicitly authorized as a Crossings Account holder with opted-in consent for storing credit card details, we refrain from retaining complete credit card numbers, expiration dates, or CVV numbers on our servers. For transactions without permission for storing credit card information, such data is transmitted directly to our processor and subsequently to the bank to finalize the transaction. However, we retain other card details like name, address, phone number, and email address to facilitate transactions and provide users with a comprehensive record of their giving history upon logging into their Crossings Account.
Information We Collect Automatically.
When you engage with our Websites or Services, they may autonomously gather various data points, including (i) intricate usage patterns (comprising traffic flow, geographic positioning, communication trends, and the resources you interact with); (ii) device specifics (encompassing IP address, operating system, browser specifications, hardware ID, mobile network particulars, and device contact information); (iii) stored data (such as metadata and associated details linked with the files retained on your device, spanning from multimedia content to personal contacts and address book entries); and (iv) geographic data (featuring real-time insights into your device's whereabouts). Furthermore, we may employ automated data collection mechanisms to track your online activities across diverse third-party platforms, websites, apps, or similar services (behavioral monitoring). Should you prefer to abstain from the data collection outlined in this segment, you can opt-out at any juncture by reaching out to our Web Support Team. It's essential to underscore that we won't access any of your stored data (including photos, contact details, and address book entries), as well as location particulars unless you explicitly grant us permission to do so.
Gathering this array of information serves a pivotal role in enhancing your digital journey with us, enabling us to craft personalized online encounters tailored precisely to your preferences and needs when engaging with our Websites and Services.
Do Not Track Signals
Do Not Track signals represent a feature within browsers that indicates your preference not to be tracked. However, since all browsers and websites don't universally recognize these signals, we presently do not attribute any specific significance to potential Do Not Track signals.
Information Collection Technologies
The technologies employed for automatic information gathering may encompass cookies (including mobile cookies) or web beacons. Cookies are tiny files transmitted to and stored on the computer or device you use to access our Websites or Services. They might serve to monitor the usage of our Websites or Services, personalize content tailored to your interests, ensure you do not encounter the same information repeatedly, and securely store your username and password (utilizing encryption technology) so you are not required to re-enter it each time you access or use the Websites or Services. While it may be feasible to decline the acceptance of cookies by adjusting the appropriate setting on your computer or device, opting for this setting might render you unable to access certain sections of our Websites or Services.
Third-Party Information Collection
Although we refrain from incorporating any third-party advertisements into our Website or Services, upon accessing or using our Websites and Services, or perusing their content, certain third parties, such as advertisers, analytics firms (e.g., Google Analytics), your mobile device manufacturer, or your mobile service provider, might employ automatic information collection technologies to gather data about you, your computer, or your device. We relinquish control over these third parties' collection and utilization of your information. The data amassed by these third parties could potentially be linked to your personal information or your online or mobile activities across various websites, apps, and other online services. These third parties may leverage this information to furnish you with interest-based (behavioral) advertising or other targeted content. We lack authority over the tracking technologies of these third parties or their potential applications. If you have inquiries regarding an advertisement or other targeted content, you should reach out directly to the respective provider.
How We Use Your Information
If you elect to provide us with your information while using the Websites or Services, (for example, by registering on our Websites and Services or e-mailing our Web Support Team,) we may provide you with church and service-related announcements concerning Crossings or contact you regarding your requests. For example, all registered users receive a welcome e-mail to confirm their registration.
We may also use information that we collect about you or that you provide to us, including any Personal Information to: (i) provide you with the Websites and Services and their contents, and any other information, materials or services that you request from us; (ii) fulfill any other purpose for which you provide it; (iii) give you notices about your Crossings Account; (iv) carry out our obligations and enforce our rights and (v) notify you when updates are available, and of changes to any materials or services we offer or provide through the Websites and Services. In addition, your personal contact information may be shared with Church staff and approved volunteers for internal Church purposes.
Your general contact information (for example, name, address, and phone number) and other optional information you may choose to provide (for example, email address, photo, and so forth) may be shared with Crossings staff and volunteers for internal Church purposes. Some of your information (such as Groups information, meeting times, etc) may also be viewable on a limited and restricted basis on our Websites and Services, but only if you opt in to share it. You may opt out of sharing information or limit the optional information you share by modifying your profile settings on our Websites and Services when available.
The usage information we collect helps us improve our Websites and Services and deliver a better and more personalized experience by enabling us to estimate our audience size and usage patterns, store information about your preferences, customize our Websites and Services according to your individual interests, speed up your searches, and recognize you when you use the Websites or Services.
We use the information we collect about your location to customize your online experience to your current location, including providing you with easier access to information about the Crossings campus closest to you.
Disclosure of Your Information
We might reveal Personal Information to various parties, including our affiliates, partners, contractors, or reliable service providers, who either render services on our behalf or support Crossings Community Church. This might include entities like credit card processing firms and web hosting service providers. We may transmit Personal Information to any Crossings-affiliated or unaffiliated church entity to fulfill church-related objectives, ensuring that your information is handled in accordance with our privacy policy.
Furthermore, we may share the information you provide in conjunction with data from other users with third parties in an aggregated format ("Aggregate Data"). Aggregate Data does not include any information that could identify or contact you. We will never furnish your Personal Information to third parties for their use in marketing their products or services to you without your explicit consent.
We will not deliberately disclose your Personal Information to third parties, except for the following reasons:
To engage with our affiliates, partners, contractors, or trusted business providers with whom we maintain confidentiality obligations concerning your Personal Information.
To adhere to a valid legal request or process such as a search warrant, subpoena, statute, court order, or government directive.
To mitigate a physical or property threat to you, to others, or to the Websites and Services.
To address a security breach or attempted breach of the integrity of our Websites and Services.
To safeguard or uphold our legal rights.
To enforce our Terms of Use.
Your Choices About Our Collection
Utilization and Sharing of Your Information. We offer you options concerning the personal information you share with us. You have the liberty to refrain from providing the information requested in your profile. You can opt-out of receiving future marketing communications from us by utilizing the “unsubscribe” link situated at the bottom of any marketing email communication you receive from us, or by reaching out to our Web Support Team and expressing your wish to unsubscribe. Additionally, you have the ability to configure your browser settings to reject all or certain browser cookies or to prompt you when cookies are being transmitted.
Third-Party Links
Our Websites and Services may include links to or from various third-party websites. It's important to note that we do not oversee the privacy practices of these external websites. This Privacy Policy solely pertains to the information we gather on our Websites and Services. We strongly advise you to review the privacy policies of any other websites and services you access through our platforms or otherwise visit, to ensure your understanding of their privacy practices.
Individuals Under the Age of 13
Our Websites and Services are designed for individuals aged 13 and older, and we do not intentionally gather personal information from children under 13. If we discover that we have unintentionally obtained personal information from a child under 13 without verified parental consent, we will promptly delete such information. If you suspect that we may have inadvertently collected information from or about a child under 13, please reach out to us at websupport@crossings.church.
Updating Your Information
You have the option to access and modify your personal details by logging into your Crossings Account and navigating to your profile. Additionally, you can review, update, or request the deactivation of your account by reaching out to our Web Support Team. It's important to note that if you choose to deactivate your account, we will make every effort to remove your user-generated content. However, in compliance with legal or regulatory obligations, certain information about you may need to be retained based on our current document retention policies. For instance, details such as your donation history may be retained as required by law or regulation.
Your California Privacy Rights
In accordance with California Civil Code Section 1798.83, residents of California who utilize our Websites or Services have the right to request specific information regarding our disclosure of their personal information to third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please contact us via email at websupport@crossings.church or by mail at the address below:
Web Support Team
14600 N. Portland Ave.
Oklahoma City, OK 73134
Security
We have put in place sensible safeguards aimed at safeguarding your personal information against accidental loss or unauthorized access, alteration, use, or disclosure. Nevertheless, it's important to acknowledge that no data transmission or storage system can guarantee absolute security. While we strive to maintain the security of your information, the use of our Websites and Services inherently carries some level of risk. It's crucial to recognize that ensuring the safety and security of your information is a shared responsibility. We strongly advise you to take steps to protect your user credentials and password. Exercise caution when sharing information in public areas of the Websites or Services, as such information may be accessible to other users.
Changes to this Policy
Our commitment to safeguarding your privacy means our Privacy Policy may undergo periodic updates. Your continued use of our Websites or Services following any changes indicates your acceptance of those modifications. We encourage you to review this policy regularly for updates. Rest assured, any changes we make to our Privacy Policy will be promptly posted on this page. In the event of significant changes in how we handle your Personal Information, we will notify you via email (if you have provided one) and through a notice prominently displayed on the home pages of our Websites. You can always check the date at the top of this page to see when the Privacy Policy was last revised.
Disputes; Mediation; Arbitration; Waiver of Class Action
Our Privacy Policy is governed by our Terms of Use, which outlines procedures for mediation and binding arbitration. However, you have the option to opt out of arbitration within 60 days of your initial use of the Websites or Services, or registration with them, and retain certain class action rights. It's essential to review these terms and the entirety of the Terms of Use diligently before engaging with our Websites or Services.
Let Us Know How We Are Doing
We are committed to ensuring that your experience on our Websites and Services is positive and respects your privacy at all times. If you have any inquiries, feedback, or concerns regarding our privacy practices, please don't hesitate to reach out to us. Your input is invaluable to us as we strive to maintain the highest standards of privacy protection.
Web Support Team
Crossings Community Church
14600 N Portland Ave.
Oklahoma City, OK 73134
(405) 755-2227